Customizing flow output and summaries

Flows let you automate what happens after a transcription is ready. You can control the output at every step — from AI-generated summaries to formatted documents sent to email or Slack.

Choose a summary type

The Summary node analyzes a transcription and produces a structured summary. You can customize it with two settings:

• Language — Pick the output language (Swedish, English, Norwegian, Danish, German)
• Template — Choose a meeting type that best matches your content. Options include customer interview, sales meeting, daily standup, retrospective, and more. The template shapes the structure and focus of the summary.

Write a custom AI prompt

For full control, use the LLM node instead of the Summary node. It lets you write your own instructions for the AI.

1. Add an LLM node to your flow
2. In the node settings, write your prompt in the text field. Use {text} to reference the transcription content.
3. To start from a template, click one of the quick select options: long summary, key points, action items, questions asked, or one of the other 18 presets

The AI follows your prompt and returns the result as text.

Use structured output

If you need the AI to return data in a specific format — for example, a list of action items with owners and deadlines — enable structured response in the LLM node.

1. Toggle Enable structured response
2. Define your output fields using the schema designer. Each field has a name, type (text, number, date, list), and description.
3. Choose an output mode: individual fields, JSON, or markdown

You can also pick from schema templates like meeting notes, interview analysis, or customer insights.

Format output with templates

The Template node lets you combine multiple outputs into a formatted document. Write in markdown or rich text and insert variables with {variableName}.

Templates support loops for repeating sections (for example, iterating over a list of action items) and conditional blocks to show or hide content based on values.

Send output to other tools

Connect any output node to a destination:

• Email — Send the result as an email
• Slack or Teams — Post to a channel
• Google Drive, OneDrive, or Dropbox — Save as a file
• Notion — Create a page
• Save to Klang — Store as a document in your workspace
• Webhook — Send to any URL

Each destination node has its own settings for formatting and delivery.