Klang

Cancelling your subscription

Cancel your Klang subscription through the billing portal.

You can cancel your Klang subscription at any time. Cancellation is handled through the billing portal.

Who can cancel

Only workspace admins can manage the subscription. If you are not an admin, contact your workspace admin.

How to cancel

  1. In the top-left corner, click the Klang button to open the menu

The Klang menu with navigation options

  1. Click Settings
  2. In the sidebar, click Billing
  3. Click Manage subscription

The Manage subscription button on the billing page

  1. In the billing portal, follow the steps to cancel your plan

What happens after cancellation

Your workspace keeps full access until the end of the current billing period. After that, the workspace moves to the free plan with limited features.

No data is deleted when you cancel. Your files, transcriptions, and analyses remain available on the free plan.

Resubscribing

If you change your mind, go back to SettingsBilling and choose a new plan. Your existing data will still be there.

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