Help
Sign In Get Klang

You can cancel your Klang subscription at any time. Cancellation is handled through the billing portal.

Who can cancel

Only workspace admins can manage the subscription. If you are not an admin, contact your workspace admin.

How to cancel

  1. Open Settings → Billing → Invoices
  2. Click Manage subscription

The Manage subscription button on the billing page

  1. In the billing portal, follow the steps to cancel your plan

What happens after cancellation

Your workspace keeps full access until the end of the current billing period. After that, the workspace moves to the free plan with limited features.

No data is deleted when you cancel. Your files, transcriptions, and analyses remain available on the free plan.

Resubscribing

If you change your mind, go back to Settings → Billing → Invoices and choose a new plan. Your existing data will still be there.

Was this article helpful?

Your feedback helps us improve our documentation.

Suggested Articles

Adding modules to your workspace

Workspace admins can enable add-on modules that unlock extra features.

Changing your billing interval

Switch between monthly and yearly billing in the billing portal.

Changing your sign-in method

Switch between email, Google, Microsoft, or change your password.

Need more help?

Our support team is here to help you.

Contact Support